Free trial
0 / 14 days
Try the full Starter plan free. No credit card needed.
Start free trial
  • Everything in Starter
  • AI issue extraction
  • Action plan generation
  • AI review response drafts
  • CSV / Excel import
  • Full dashboard & analytics
  • Converts to Starter after 14 days
Business
179 / month excl. VAT
For small hotel groups with multiple properties.
Start free trial
  • Up to 5 properties
  • Unlimited reviews
  • 10 team members
  • CSV / Excel import
  • AI issue extraction
  • Action plan generation
  • AI review response drafts
  • Excel export
  • Multi-property dashboard
Chain
499 / month excl. VAT
For hotel chains and large groups. Everything, unlimited.
Start free trial
  • Unlimited properties
  • Unlimited reviews
  • Unlimited team members
  • CSV / Excel import
  • AI issue extraction
  • Action plan generation
  • AI review response drafts
  • Excel export
  • Multi-property dashboard

All paid plans start with a 14-day free trial. Cancel anytime. VAT may apply.

Everything in detail

Feature Trial Starter Business Chain
Properties & Users
Properties 1 Up to 5 Unlimited
Team members 1 10 Unlimited
Review Import
Reviews stored 500 Unlimited Unlimited
CSV / Excel import
Supported platforms Google, Booking.com, Revinate Google, Booking.com, Revinate Google, Booking.com, Revinate
AI Analysis
AI issue extraction
Action plan generation
Sentiment analysis & insights
AI review response drafts
Reporting & Export
Excel export (issues & plans)
Multi-property dashboard
Support
Email support
Priority support

Frequently asked questions

Do I need a credit card to start the free trial?
No. You can start your 14-day free trial without entering any payment information. You'll only be asked for billing details if you decide to continue after the trial.
Can I change plans later?
Yes. You can upgrade or downgrade your plan at any time. Upgrades take effect immediately; downgrades take effect at the start of your next billing period.
What happens to my data if I cancel?
Your data remains accessible for 30 days after cancellation. After that, it is permanently deleted from our servers in accordance with our Privacy Policy. You can export your data at any time before cancellation.
How does the CSV / Excel import work?
You export reviews from Google, Booking.com, or Revinate as a CSV or Excel file and upload them directly into ReviewPulse. Our parser handles each platform's format automatically, including date formats, ratings, and review text. Duplicate reviews across imports are detected and skipped.
How does AI issue extraction work?
Once your reviews are imported, ReviewPulse sends them in batches to Azure OpenAI. The AI reads each review, identifies concrete operational problems (e.g. "slow check-in", "noisy HVAC"), and tags each issue with a department, priority, and impact area. This typically takes a few seconds per batch.
Is ReviewPulse GDPR compliant?
Yes. ReviewPulse is built and hosted in compliance with GDPR. We act as a data processor for review content. See our Privacy Policy for full details.

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